Account Linking Issues

Incident Report for Tuition.io

Resolved

This incident has been resolved.

Posted Oct 14, 2019 - 15:13 PDT

Identified

Issue has been diagnosed and a fix is being readied.

Posted Oct 14, 2019 - 13:57 PDT

Investigating

We are currently experiencing issues with account linking for some customers. We are investigating now.

Posted Oct 14, 2019 - 12:22 PDT

This incident affected: Employee Web Portal (Account Linking) and Employee Mobile Apps (iPhone App, Android App).